Customer feedback for Nörtti kotiin.

What my customers say

thank_you.run

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A huge shout out to all the amazing folks who have entrusted me to support them with the IT!

It’s a pleasure to work with each and every one of you.

Thank you!

Susanna Ahvalo

Susanna was seeing major deliverability issues with her email from Kajabi.

The problem lay with misconfigured DNS settings for her email. Once these were fixed, we saw an immediate increase of at least 10% in the open rate of her emails.

She explains more in the video below.

https://onnellisuuspaja.fi

Robert F.

“Sometimes, the right people come into your life at exactly the right time. For us, that person is Alex Metcalfe 🤓.

We met Alex during our very first presentation at Verge at Epicenter Helsinki, where he sat in the audience, engaged with our talk on neurodiversity, and instantly connected with our mission. 💙

From that moment, things just clicked. He offered to help us with an IT issue (which had us pretty stuck!), and what started as a kind gesture turned into something so much more.

Alex is now an essential part of our upcoming project, and we couldn’t be more grateful to have such a genuine, brilliant, and big-hearted human on board. 🚀

Thank you, Alex, for being exactly who you are—and for being in our lives. You’ve already made such a difference, and we can’t wait to see what we’ll build together.”

See the post on LinkedIn

https://www.theadhdbunch.com

Paula Erkintalo

Alex, the IT support consultant at Nörtti Paikalle, helped me and my colleague with an IT challenge related to our everyday tasks in a super-professional, friendly, and efficient manner – big thanks, Alex!

The remote session went extremely smoothly (with all participants in different locations in Finland): I participated from Lempäälä, my colleague from Turku, and Alex from Helsinki. I wish I had turned to his business Nörtti Paikalle for assistance with the issue earlier!

https://tellwell.fi

Mapvision logo

Emmi U.

“I have worked closely with Alex during my time at Mapvision and highly appreciate his openness, patience and problem-solving skills.

We worked together with Alex on various projects related to HR, onboarding and internal communication. He is dedicated to providing excellent customer-centric IT support with a big heart.

I can warmly recommend him as your future team member or colleague!”

Laith A.

I couldnt be more satisfied with this service, Nörtti Pakalle has been highly responsive and most importanly, it resolves the matters rapidly.

Anne O.

“I have the pleasure to work with Alex at Mapvision. Alex is friendly, helpful and he has great sense of humour.

Alex is also very talented in his work as IT Specialist and he has passion for his work. Alex has helped me a lot with day to day IT imaissues with patience.

Together with Alex we worked to create a structure and process for onboarding and exiting employees from the HR/IT perspective.

I can recommend Alex anytime! “

Tommi M.

“Alex is a great person to work with.

He is a subject matter expert on all things IT, from hardware virtualization to networking, and projects are met with expertise and a can-do, solution-driven attitude.

Discussions and planning always feel like a breeze with the fun and professional banter that ensues.”

https://mapvision.fi

Timo M.

“Hyvää ja reilua palvelua. Iso plussa kun asiakkaan ei tarvitse olla nörtti, ja silti ymmärretään mitä tarkoitetaan. Samoin asiat osataan selittää ymmärrettävästi asiakkaan suuntaan.”

http://www.citymail.fi/

Video reviews

Ben Granfelt

Ben’s daughter’s laptop was running out of storage space, so I provided a consult on the best way forward. The agreed solution was to install an extra hard drive into the laptop.

This case was made easier as the Lenovo laptop in question has a space ready inside for an extra hard drive. If this had not been the case, we still could have increased the storage space, but the process would have been a bit longer and more involved.

Liina S.

Liina and myself have been working together for a while on various projects.

One is lightweight website for her work as a sexual therapist, https://liinasievers.fi.

The other is for her personal blog which chronicles her journey using bare-foot shoes for year, https://paljasjalkavuoteni.fi.

A third project has been providing post-production services for her “Takaisin Elämään – Yli uupumuksesta“, which can be found on Supla.

Jonathan H.

Jonathan is freelance actor and musician. Now living in Spain, his laptop developed a number of issues which we checked remotely using Teamviewer.

Teamviewer is valuable tool. It is secure, safe, easy to use, and lets me really see what the user is experiencing. The other option is the customer holding a camera phone in front of the computer – this rarely works even half as well.

Would you like to know more?