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IT as a Service

IT-as-a-Service.txt

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IT as a Service from Nörtti paikalle provides you with experienced consultancy, custom SaaS solutions, and IT support.

IT as a Service

Running a business means IT problems have a habit of landing at the worst possible moment — and hiring someone full-time to handle it rarely makes sense. Nörtti paikalle works as your on-call IT consultant: someone who already knows your setup, can pick up the overflow when things get busy, and gives you honest advice when you’re about to make a decision that’ll matter for years. No retainer bloat, no account managers — just a real person who picks up the phone.

Learn more:

Alex Metcalfe, Nörtti paikalle, On-site laptop maintenance.  IT as a Service

I come to you

This is the most traditional form of IT support. I come to your home or place of work.

We can also meet at one of several shared office spaces in Helsinki capital area, such as:

Alex Metcalfe, Nörtti paikalle, remote IT support via TeamViewer.  IT as a Service

Remote support

Although IT Support is traditionally performed on site, I also use a remote support tool called “Teamviewer”.

You get the same support experience as if I was there in person.

Read more below

Alex Metcalfe, Nörtti paikalle, laptop parts.  IT as a Service

At my premises

You deliver the laptop to me, and I work on it here. There are no call out charges, so this is the most economical choice.

Remote support

Although IT Support is traditionally performed on site, I also use a remote support tool called “Teamviewer”. With Teamviewer, you get the same support experience as if I was there in person. Even if we were to be on opposite sides of the planet! You retain control of the connection at all times.

This is perfect for situations where the issue isn’t hardware related. A great example would be that you have just bought a new computer, and you like me to set up the software on it; install office programs, set up your email, etc.

It works like this:

  1. You install Teamviewer QuickSupport from here.
  2. At an agreed time, I will call and work with you to establish a connection between our computers.
  3. I carry out the work requested, and you can continue with your daily routine.
Alex Metcalfe Nörtti paikalle Teamviewer

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Would you like to know more?

-> Let me buy you a coffee!